The IHRS is a secure and confidential system. No personally identifiable information or copies of case decisions are entered or stored in the IHRS. Users can only view case information pertaining to their cases. Cases involving other school districts cannot be accessed.
A username and password is required to access the IHRS. The IHRS is available 24/7 for use by authorized individuals.
Contact either the school superintendent or their designee(s) to create a user account for the SEDDAS. The SEDDAS is designed to protect secure data from unauthorized access. The SEDDAS uses a process of allowing designated school district personnel to create, assign, and manage secure user IDs and passwords for their own staff. Complete instructions for using the SEDDAS are available at SEDDAS User Guide and Quick Guides. The SEDDAS User Guide is also available in the Application Business Portal under My Applications.
Problems accessing the SEDDAS, assigning a username, or resetting a password may be directed to the Special Education Due Process Unit at specedih@nysed.gov or (518) 473-0170. Include the name of the superintendent or their designee, district, and phone number if communicating by email.
You receive an email with your username and directions for setting up your password once a user account for the Application Business Portal has been created for you. A username consists of your first name and your last name in lowercase letters with a period in between (e.g., jane.doe).
Passwords expire after 180 days. You are notified during the login process when it is time to change your password. Follow the on-screen instructions.
Your account is disabled if you do not update your password when notified to do so, forget your password, or fail to log in after three attempts. You need to reset your password to unlock your account.
Follow the steps below to change your password without logging in or when you are locked out of your account:
Step 1: Navigate to the Application Business Portal. You may access the portal by going to www.nysed.gov and clicking the Business Portal tab in the navigation menu at the top of the screen or by going directly to portal.nysed.gov.
Step 2: Click the Reset Your Password tab.
Step 3: Enter your Username and Email. Click the “I’m not a robot” box. A green check is returned. If you do not receive a green check, you are asked for more information.
Step 4: Click Submit. You are notified that a confirmation email was sent to your email address.
Step 5: Click Reset Password in the confirmation email you received. Enter and confirm your new password following the password requirements.
Step 6: Click Submit (click Cancel to stop and go back). A confirmation that your password was successfully changed is returned. Click the link to return to the Application Business Portal.
Follow the steps below to change your password while you are logged in to your account:
Step 1: Log in to the Application Business Portal and click the Change Your Password tab.
Step 2: Enter your password. Then enter and confirm your new password following the password requirements.
Step 3: Click Submit (click Cancel to stop and go back). A confirmation that your password was successfully changed is returned. Click the link to return to the Application Business Portal.
Logging In to the IHRS
Step 1: Navigate to the Application Business Portal. You may access the portal by going to www.nysed.gov and clicking the Business Portal tab in the navigation menu at the top of the screen or by going directly to portal.nysed.gov.
Step 2: Click the Log In tab.
Step 3: Enter your Username and Password and click the Sign in button.
Step 4: You are now logged into the Application Business Portal. Your username appears below the navigation bar, and the Log In tab has changed to Log Out. Click Impartial Hearing Reporting System (IHRS) under My Applications to access the IHRS home screen.
| Description of Issue | What to Do |
|---|---|
| You get an error message during the login process: Username and password do not match. Please try again. | Your username and/or password are incorrect. Enter your correct information. |
| You get an error message during the login process: The user account is locked. Please reset your password. | You unsuccessfully entered your password three times or your password has expired. Reset your password. |
| After logging in, the Impartial Hearing Reporting System (IHRS) is not listed under My Applications in the Application Business Portal. | You are not authorized to access the IHRS application. Contact your school superintendent or their designee(s). |
| You get an error message while logged in to the IHRS: Error! Access Denied. | You have been inactive in the IHRS for at least 60 minutes or the system has experienced an error. Click your browser's back arrow to return to the previous page and press enter. Log back in to the Application Business Portal if needed. |
| You are unable to access the internet or you are blocked from accessing a website. | Contact your school's information technology (IT) provider for issues relating to local hardware, software, or internet access. |
If you require additional assistance, contact the Special Education Due Process Unit at specedih@nysed.gov or (518) 473-0170. Include the name of the superintendent or their designee, district, and phone number if communicating by email.
Step 1: Click the Business Portal tab in the blue navigation bar located at either the top or bottom of any IHRS screen. You are returned to the Application Business Portal.
Step 2: Click the Log Out tab in the Application Business Portal navigation bar. Your username is removed and the Log Out tab changes to Log In.
